Diversifying Doctor On-Demand Model with Telemedicine App
The doctor on-demand industry is on its way to rule the health sector. Despite facing multiple challenges, online health apps are making significant gains. While such apps are convenient to seek services of a physician at homes, the technology is capable of doing much more. Telemedicine app model extends the business to provide on-demand medicine prescription.
It is wise to identify and address the challenges before starting the business. Appropriate features and high-end data security solutions can not only ensure considerable profits but enhance the company’s global standing too.
Telemedicine App Features define the effectiveness of business model. Following features are essential to ensure success.
Customized Modules for Doctor and Patient
The focal points of physicians and patients – two of the primary stakeholders – vary. Although some of the features overlap too, yet the distinctive ones develop a need to have separate modules.
Every physician should have a profile which is viewable to patients. The profile should feature qualification of doctor along with area of specialization. The information about the number of resolved cases and pending ones is also significant to assess the performance. The telemedicine app for doctors should also enable effective schedule Management for them. A physician may reschedule the appointment with the consent of patient. One may also be able to mark the pending and completed appointments.
Patient requires a profile too. However, the functionality of this profile significantly varies from doctor’s module. The patients should able to conveniently schedule appointments, retrieve their medical history, and select doctor and pharmacy of their choice. The app must be simple enough to facilitate all kinds of users regardless of their technical understanding. Over 90% of telemedicine apps users are willing to provide feedback.
The rise of artificial intelligence is making impact on every industry. It is starting to become as good as a human health practitioner owing to the development in recent decades. With time, technology is gaining more momentum and precision. In a number of experiments, the AI is outsmarting humans.
The AI can also capacitate an app for telemedicine to replicate the human physician’s method of prescription. Some illnesses and diseases reveal more obvious symptoms than others. The training of AI on diagnosis and a consequent prescription for such cases is easier.
Machine intelligence matures as the amount of training data increases. Fortunately, the data of patients are available in huge quantity for research purposes. The researchers use the data under conditions of keeping the privacy intact. Moreover, decades of studies have enabled AI engineers to develop efficient machine learning algorithms. For the most obvious cases including flu, measles, and chicken pox, the algorithms can precisely detect a disease.
Although the AI is making remarkable gains, the communication with live doctor is essential in many cases. The symptoms of some diseases overlap creating a substantial chance of error on software’s part. Thus, it is unwise to take AI prescription in a high-risk situation.
However, calling the doctor to see patient in-person would be a disregard to technology. Instead, the patient or a caretaker can consult a live doctor over a video call. It is notable that the quality of patient’s live stream is significant to make correct observation. The doctor may also validate the prescription by using an opinion from AI. An absence of contradiction allows the physician to reinforce one’s decision.
Pharmacy Selection and Home Delivery
As the telemedicine mobile app should enable users to select doctor of their choice, it should also allow them to select pharmacist. One major obstacle in the way of success is the trust deficit between patients and doctors. Patients are often of the view that prescriptions are inclined so as to favor some pharmacists. The ability to choose pharmacy will restore trust.
The aim of on-demand industry is to bring the services at customer’s doorstep all by making few taps on smartphone. Thus, the business model would be ineffective without home delivery of medicine. App owners may collaborate with local delivery service providers or, if budget allows, may start a service.
Health History On-the-Go
Patients, as well as doctors, should be able to retrieve patients’ history. Telemedicine app development should enable both parties to acquire history. If app owners ensure privacy, the data may also be used to train software systems with machine learning. However, the data should only be readable to prevent unauthorized modification.
Since the number of patients and their associated records scale up with time, a cloud-based software solution would be convenient. By using such a solution, the records remain on remote servers and are accessible from anywhere in the world. Maintenance of files over the web is far easier than keeping a bunch of pages.
Every Business Model Poses Challenges
Like any other mobile app, online telemedicine app also carries vulnerabilities. The primary problem is that of data privacy. In case of a data breach – whether intentional or accidental – the company faces huge penalties. The ransomware attack already wreaked havoc in the US and UK. Although the apps are more secured, yet every software system is prone to violation.
Online video streaming also carries threat of confidentiality breach. Nevertheless, the development in cybersecurity ensures that the probability of successful breach remains negligible.
Another challenge is to develop trust among potential app users. People often demonstrate lack of trust in online doctors. They perceive the idea as another way of money minting. However, the owners may win trust by keeping appropriate certification. A business idea may enhance the reputation of owners while allowing them to earn significant profits in the process.
Finally, a robot is unable to soothe a patient as good as a human since robots do not exhibit emotions. Thus, the availability of doctor on-demand is indispensable.
The industry is rising exponentially. An investment at this stage will boost the entrepreneurs to lead the future of on-demand health. To get hands on your telemedicine app white label solution, contact us today.